Shipping & Handling

We are happy to offer free standard shipping worldwide! No minimum purchase required. 

FREE SHIPPING WORLDWIDE. We ship to all 50 states, as well as Washington, D.C., U.S. Post Office Boxes, U.S. territories, and APO/FPO/DPO addresses. The shipping times may differ some based on the shipping address selected. We also offer free standard shipping to Canada and select international destinations. Express shipping is currently unavailable. No minimum purchase is required to qualify for the free shipping offer.

OUR COMMITMENT. In order to be able to offer affordable prices and FREE shipping, our boutique made the business decision early on to accept the longer delivery times in exchange for helping our customers not spend more than necessary. While we know you are excited to wear your new items as fast as possible, we want you to pay for the new clothes–not excess overhead costs! We are committed to helping pass along today’s hottest trends and fashion picks, fairly and affordably.  Customer satisfaction is a priority to our boutique. We want you to feel you are VIP every time you shop. Never hesitate to contact us at Style@LondonDai.com with any questions, concerns or even special requests. We will do everything in our ability to assist! 

DELIVERY (U.S. Orders). After your payment is verified, please allow 1-2 business days for processing. U.S. orders are generally shipped within 7-10 business days (not including weekends and holidays). Once it ships, we find that it is usually takes 3-5 business days to reach you. While it is our goal to get your to you as quickly as possible, these delivery times are estimates and not a guarantee. Delays due to transit, holidays, weather or related are beyond our control. You will receive tracking information as soon as your order is shipped. 

DELIVERY (International Orders). After your payment is verified, please allow 1-2 business days for processing. Orders to Canada and International Designations are generally shipped within 7-10 business days (not including weekends and holidays). Receipt of the item(s) after shipment varies based on the destination and can range anywhere from 5 to 10 business days for delivery to Canada, and 8 to 15 business days for other international destinations. While it is our goal to get your to you as quickly as possible, these delivery times are estimates and not a guarantee. Delays due to transit, holidays, weather or related are beyond our control. You will receive tracking information as soon as your order is shipped. 

CUSTOMS AND DUTIES. You may be liable to pay duties and taxes in your country, if applicable. Import taxes, duties and related custom fees are determined by your local customs office. payment of these charges are the responsibility of the customer.

INCORRECT SHIPPING ADDRESS. Please verify your shipping address is correct before placing the order. Please email us at Style@LondonDai.com within 24 hours if you find that you entered the incorrect shipping address. While we will do everything we can to assist, the customer is ultimately responsible for an incorrect shipping address and will bear any related costs. 

UNSUCCESSFUL DELIVERY. Any package returned to us for the following reasons are the responsibility of the customer: 

  1. Incorrect address
  2. Customer did not pick up the order as instructed by the shipping company
  3. The shipping company could not reach the customer
  4. Customer refused to pay the customs/import fees

We are happy to have the item re-shipped, but the customer will be responsible for any related shipping costs at a rate of $4.95 for U.S. orders and $9.95 for International Orders. The item will not be re-shipped until the shipping fees are received from the customer. If the customer prefers a refund, the above stated shipping costs will be deducted from the original amount paid before the refund is processed. 

OTHER QUESTIONS. If there are any questions not answered here, please feel free to contact us at Style@LondonDai.com.